5.6 – How to develop more accessible Customer Services (P)

$16.50

‘I was very impressed with the LHA course facilitator, Lucas Wheeler. He was terrific, very knowledgeable, fantastic use of words to describe meanings and processes and was able to respond really well to all questions. I also liked how he was able to extrapolate from specific questions and weave into dialogue to either give an example or contextualise it in relation to the bigger picture. Thought he was a first class facilitator.’ — Pauline Young, Sales Consultant, Amicum - Aged Care and Retirement Living Specialists