Your privacy on the Internet is important to us. This page gives you information regarding our commitment to protect your privacy, what information this site collects and how it is used. If our Privacy Policy changes then we will update this page.

This is the Website of Achieveability Pty Ltd trading as Access Institute . Our address is Ground Floor, 369 Royal Parade, Parkville, 3052 and our postal address is P O Box 255, North Melbourne 3051.  Our general telephone number is +61 3 9988 1979. Our email address is [email protected].

Gathering Information
We will not automatically collect individually identifiable information about you when you visit our site unless you choose to provide that information to us. E-mail addresses are not captured unless supplied by you through direct correspondence. The only information this site collects from you is in the standard logs that all Web servers produce. For every page you view on the site information such as the date and time, page viewed and your IP address are stored in the log. We only use this information to generate statistics of how many people visit the site and how many pages are viewed each day.

Disclosure of Information
Achieveability t/a Access Institute and their IT partners retain strict policies to protect the identity of visitors. Any data that is tracked, either through Web traffic reports or ‘cookie technology’, is reviewed in the aggregate and cannot be linked to individual users.

If you opt to provide us with your email address or personal information, we will not rent, sell or in any way release it to any other parties. You will not receive ‘spam’ unsolicited emails. We do not pass on any information collected from visitors to this site to anyone else.

Accuracy of Information
We do our best to ensure accurate, timely, and complete information. We cannot, however, guarantee the accuracy of information obtained from external sources.

If you have any questions about our privacy policy, please contact us as per the details above or [email protected].

Cards and Stickers
Assistance Animal Welcome stickers and Customer Service Counter cards and stickers now available to order. Organisations can order a minimum of 20 cards and stickers in any combination at a minimal cost of $1.00 plus GST each. Please contact us to place your order by phone or email.

Participants in our training sessions maybe provided with one of each sticker and counter card at no charge. Visit the Access Training page on this website for further details.

‘This is some of the best training I have ever done in accessibility. It not only makes you very aware but also gives you all the tools and qualification to conduct a full access audit. It has allowed myself and others in our team to provide qualified audits and advice on accessibility issues on campus.’ — Julie Harrison, Manager Access and Inclusion Division of Student Life, The Australian National University